fbpx
FAQs
explore

FAQs

Is your website secure?

Yep! On any page where we ask you to enter your address, phone number, or credit card information, we use secure socket layer (SSL) to encrypt the communication.

When will my order ship?

After your verificaion process, it takes up to 24 hours to process and ship your order to the Delivery team. This does not include weekends or holidays. It takes a maximum of 5 (Five) working days to complete delivery to customers hand.

How much do deliveries cost? 

Delivery charge depends on product weight, Details is given below
1-3 kg is 80 taka (All over the country)
3-5 kg is 120 taka (All over the country)
5-10 kg is 150 taka (All over the country)

How can I contact you? 

You can always call +8801742896411 or mail us at khanbrothersfan@gmail.com

What are the benefits of registering?

By registering with us you can view and track your orders any time by logging into your account. Registered members also enjoy exclusive previews and updates by subscribing to our newsletter.

I forgot my password, how do I reset it?

Click on the ‘Forgot Password’ option available on the Log In page. A link to set a new password will be sent to your registered email id.

Can I edit my personal information?

Yes. You can edit your personal information in the ‘My Account’ section by logging in.

Whats Your Payment Policy?

Basically, we take order by Cash On Delivery (COD) method. That means you have to pay full amount at the time of receiving your order.